Last Updated: January 2026

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1. Introduction

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ArtGumi ("we", "us", or "our") operates artgumi.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

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2. Information We Collect

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We collect the following types of information:

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2.1 Information You Provide

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• Name and contact information (email address)

• Shipping address for physical product orders

• Payment information (processed securely through Stripe)

• Account credentials if you create an account

• Communications you send to us

 

2.2 Information Collected Automatically

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• Device information (browser type, operating system)

• IP address and approximate location

• Pages visited and interactions with our website

• Cookies and similar tracking technologies

 

3. How We Use Your Information

 

We use your information to:

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• Process and fulfil your orders

• Communicate with you about orders, updates, and promotions

• Improve our website and services

• Prevent fraud and ensure security

• Comply with legal obligations

 

4. Payment Processing

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All payment transactions are processed through Stripe, a third-party payment processor. We do not store your full credit card information on our servers. Stripe's use of your personal information is governed by their privacy policy. As required by Thai regulations, Stripe will send you a receipt for each transaction.

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5. Information Sharing

 

We may share your information with:

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• Artists whose products you purchase (name, shipping address for physical orders)

• Payment processors (Stripe) to complete transactions

• Shipping carriers to deliver physical products

• Service providers who assist our operations

• Legal authorities when required by law

 

6. Cookies

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We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

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7. Data Security

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We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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8. Your Rights

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You have the right to:

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• Access and receive a copy of your personal data

• Request correction of inaccurate data

• Request deletion of your personal data

• Withdraw consent for marketing communications

 

To exercise these rights, please contact us at hello [at] artgumi.com.

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9. Data Retention

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We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

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10. International Transfers

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Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

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11. Children's Privacy

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Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at hello [at] artgumi.com and we will promptly delete it.

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12. Limitation of Liability

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To the maximum extent permitted by law, ArtGumi shall not be liable for any unauthorised access, data breach, or loss of data resulting from circumstances beyond our reasonable control, including but not limited to hacking, cyberattacks, or failures of third-party services. We take reasonable precautions to protect your information, but use of our services is at your own risk.

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13. Changes to This Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

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14. Contact Us

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If you have questions about this Privacy Policy, please contact us:

Email: hello [at] artgumi.com Website: artgumi.com

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